As a salesperson, collecting Google Reviews after closing a sale is a great way to showcase your performance and build trust with future customers. Dealer Studio makes it easy to send a Google Review request directly to your customer.
Follow the steps below to send a Google Review request.
Step 1: Navigate to Reviews
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Log in to the Dealer Studio dashboard.
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From the left-hand sidebar menu, select Reviews.
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In the top-right corner of the page, click + Delivery to create a new review request.
Step 2: Select or Create a Customer
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Search for the customer if their contact details already exist in the system.
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If the customer does not exist, click + Contact to create a new customer record.
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Once the customer is selected, click + Delivery to proceed.
Step 3: Complete the New Delivery Form
In the New Delivery form, fill in the relevant details:
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Upload images related to the sale (optional).
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Select the salesperson associated with the sale.
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Choose the correct GMB (Google My Business) profile for the dealership.
⚠️ Important: This is the Google profile where the customer will leave their review. Make sure you select the correct dealership’s GMB profile.
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Select the vehicle involved in the sale (optional).
Step 4: Send the Review Request
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Choose how you would like to send the review request:
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Email
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SMS
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Or both
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Review the details to ensure everything is correct.
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Click Save to send the Google Review request.
Once sent, your customer will receive a link prompting them to leave a Google Review for your dealership and sales experience.